This questionnaire will take you several minutes to complete. When you have completed it and click the
submit button, it will be sent to SPLat Controls, and a copy emailed to you.
At SPLat Controls it will be analyzed by a controls engineer with at least 20
year's experience, not by a sales person, and he will spend maybe half an hour formulating a reply.
That's significant value right there!
You may find some of the questions daunting. You may even feel some of them are a bit intrusive.
Let's just say this is not some cheap gimick to get your email address. We are serious about being able to
help prospective customers find good solutions to their control needs, but we need proper information to work with.
If there are question you are not sure how to answer, do your best.
The next step after this questionnaire is that we will get back to you, either by phone or email, and
most probably with a number of additional questions. We may go several rounds of questions and answers
as we home in on a solution for your needs.
You are under no obligation to do business with us. We would however like to think that you
are genuinely a prospective customer.
The form uses cookies and JavaScript to remember your entries and save you typing if you use any other forms on this site. You have disabled JavaScript
Contact details
* means required field
Name*
Your basic identity. Please include your website address if you have one . It can be very
helpful to us in getting an overview of the business you are in.
Company*
Division
Website
Describe your company*
----- Please select best fit -----
Still in the garage
Startup
Small but established
Old family business
Several products in market.
We are BIG
GIANT multinational.
Government
Other
Help us understand the type of company you represent.
Your position*
----- Please select best fit -----
I own the company
I make the buy decisions
I recommend
I have some influence
The place runs on committees
It helps us, and ultimately you, if we know where things stand. If you have a boss you must
convince then we may need to help you with ammunition. Certainly, and let's be frank about this,
if we're not initially dealing with the decision maker we will need to eventually make sure
a good case is put to that person.
email address*
Without your correct email address we can't get back to you.
We will only use your email address to respond to your query, and if you subscribe, to send you our infrequent newsletter.
re-type email*
Country*
Select
Albania Algeria American Samoa Andorra
Anguilla Antarctica Antigua and Barbuda Argentina
Armenia Aruba Australia Austria
Azerbaijan Bahamas Bahrain Bangladesh
Barbados Belarus Belgium Belize
Benin Bermuda Bhutan Bolivia
Botswana Bouvet Island Brazil British Indian Ocean Territory
Brunei Darussalam Bulgaria Burkina Faso Burundi
Cambodia Cameroon Canada Cape Verde
Cayman Islands Central African Republic Chad
Chile China Christmas Island Cocos (Keeling) Islands
Colombia Congo Congo (Democratic Republic)
Cook Islands Costa Rica Cote D'Ivoire (Ivory Coast)
Croatia (Hrvatska) Cyprus Czech Republic
Denmark Djibouti Dominica Dominican Republic
East Timor Ecuador Egypt El Salvador
Equatorial Guinea Eritrea Estonia Ethiopia
Falkland Islands (Malvinas) Faroe Islands Fiji
Finland France France, Metropolitan
French Guiana French Polynesia French Southern Territories
Gabon Gambia Georgia Germany
Ghana Gibraltar Great Britain Greece
Greenland Grenada Guadeloupe Guam
Guatemala Guinea Guinea-Bissau Guyana
Haiti Heard and McDonald Islands Holy See (Vatican City State)
Honduras Hong Kong Hungary Iceland
India Indonesia Ireland Israel
Italy Jamaica Japan Jordan
Kazakhstan Kenya Kiribati Kuwait
Kyrgyzstan Laos Latvia Lebanon
Lesotho Liberia Liechtenstein Lithuania
Luxembourg Macau Macedonia Madagascar
Malawi Malaysia Maldives Mali
Malta Marshall Islands Martinique Mauritania
Mauritius Mayotte Mexico Micronesia (Federated States)
Moldova, Republic of Monaco Mongolia Montserrat
Morocco Mozambique Myanmar Namibia
Nepal Netherlands Netherlands Antilles New Caledonia
New Zealand Nicaragua Niger Nigeria
Niue Norfolk Island Northern Mariana Islands
Norway Oman Pakistan Palau
Palestinian Territory Panama Papua New Guinea
Paraguay Peru Philippines Pitcairn
Poland Portugal Puerto Rico Qatar
Reunion Romania Russian Federation Rwanda
S. Georgia or S.Sandwich Isls. Saint Kitts or Nevis Saint Lucia
Saint Pierre and Miquelon Saint Vincent and Grenadines Samoa
San Marino Saudi Arabia Senegal Seychelles
Sierra Leone Singapore Slovakia (Slovak Republic)
Slovenia Somalia South Africa South Korea
Spain Sri Lanka Suriname
Swaziland Sweden Switzerland
Syria
Taiwan
Tajikistan Tanzania (United Republic of) Thailand
Togo Tokelau Tonga Trinidad and Tobago
Tunisia Turkey Turkmenistan Turks and Caicos Islands
Tuvalu Uganda Ukraine United Arab Emirates
United Kingdom United States Uruguay Uzbekistan
Vanuatu Venezuela Viet Nam Virgin Islands (British)
Virgin Islands (U.S.) Wallis and Futuna Islands Western Sahara
Yemen Zambia Zimbabwe
We need to know what country we are dealing with for commercial and legal reasons.
For North America we like to know your state or province. It also helps us know when we can call you.
City*
State/Province (USA & Canada)
Not Required
Phone number*
A cell phone number is best, so we can call you at a time that will work best across time zones.
The best format is "+cc aaa nnnnnnnn" where cc=country code, aaa=area code for callers from abroad, nnn=number.
Application
Brief description of your product*
1500 characters maximum
With an understanding of what your product does we can better suggest what kinds of control
solutions will work best for you. If it's on your website, please provide a
URL or detailed model number so we can find it. Be brief,
we will get more out of you later. You can depend on it!
What stage are you at with the product?*
----- Please select best fit -----
Just an idea
In development
Recently in production
Mature product
Upgrading existing product
This question helps us understand where you are at with your product,
and gives us a cue as to the amount and type of support you may require.
Key issues 500 characters maximum
In terms of the controls, are there any issues that have become a sticking point?
This might be a technical requirement you are having trouble meeting, a cost issue
(we all have those!), or something related to supply, reliability or environment.
Remember, our mission is to solve your control headaches and help you find the best solution.
Current controls
Your current control system, if any, can give us valuable clues about your needs.
We are interested in brands and/or general classes of controller. You can also use
this box to describe any pluses or minuses you see in the existing system.
Quantity /year*
If we have some idea of your quantities we know better what kinds of solutions will be most
appropriate. Select the quantity range you think is a realistic expectation in the medium term.
For a new product that might be what you realistically expect to sell in the 2nd or 3rd year
in the market place. For an establish product or an upgrade, it might be the 1st year's sales.
Technical
Can you supply full technical data on everything connected to the controller (in and out)?*
Yes
No
The more detailed information you can supply, the better. In order to help you match sensors and actuators to a controller,
we need to know their characteristics. We will very possibly ask you to supply technical data sheets on the devices you are using.
We might even eventually ask you to supply samples, if it is something unusual or something we know
requires careful attention to detail.
Inputs and outputs*
Describe as best you can everything that will connect to the controller,
like sensors, limit switches, relays, valves etc. Provide as much detail as you can, but don't
worry if at this stage you don't all the details. We will eventually extract that information
from you. We have ways!
Operator interface
None
Buttons & Lights
Buttons and text display
Display and Keypad
Other
What kind of integrated operator interface (HMI/MMI) do you need, if any?
The choices given increase in cost as you move down the list.
A touch screen is nice, but can cost several times more than the actual controller.
Our MMi202 without an LCD falls in the "Buttons and lights category".
With an LCD it becomes "Buttons and text display" At that level it is capable of providing
a sophisticated set of menu selections.
Special capabilities
What other special capabilities do you NEED? Notice we ask about capabilities not features.
Experience has shown us that people very often ask for desirable features rather
than specify a required outcome. They put the means before of the ends . For example,
we are often asked for a thermocouple interface (the means) rather than temperature measurement (the end).
We can best help you if we know your functional needs (ends).
With our vast experience maybe we can then suggest a means.
Comments
Any other comments?
Use this text box for any information you think is relevant but didn't seem to fit anywhere.
All done!
Security
For security, please type the answer to the following sum into the text box, then click Submit.
The sum is: six times seven
We will email you back within a day or two under normal circumstances.
Newsletter
Subscribe to newsletter
Our occasional newsletter contains useful tips and ideas in addition to product news. You can unsubscribe at any time.